Just click here, register the return and follow the instructions. If the fit wasn't right, we recommend you to try another size for free. Once the return is received, we will send you new products or refund your money.

If you choose to exchange an item for a different size or product, we will cover the return shipping cost. If you prefer a refund, a €10 fee will be deducted to cover the return shipping.

Here is an overview of deadlines:

Used products

If the product has already been tried, used and/or washed, you can make use of our "30 Days Perfect Fit" guarantee. You can exchange the garment for a new size, new product or get your money refunded - as long as you return the product within 30 days after receiving it.

Unused products

If you have a product that has not been used and still has the original tags, a 100-day deadline applies.

Bought on sale

For goods bought on sale, the standard cancellation period of 14 days applies. Sales goods that are returned after this will still be able to be exchanged for gift cards only.

Returning bundles:

Bought a bundle (e.g. shirt + trousers)? You’re free to return the entire bundle or just part of it. Select the bundle in the return portal and leave a comment telling us which item you’re returning.

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