We have a 100-day return policy, which means you have 100 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Just click here, register the return and follow the instructions. Items sent back to us without first requesting a return will not be accepted.
If the fit wasn't right, we recommend you to try another size for free. Please send us an email if you have any questions!
Once the return is received, we will send you new products or refund your money.
Note that if you return a disounted item 14 days or more after delivery, you will be given a gift card instead of refund.
You can always contact us for any return question at post@mediumtall.no.
Too big?
Our T-shirts and shirts are designed to fit perfectly after the first wash. If you think they are a bit big unwashed, we would recommend you to wash the product already opened. You are off course welcome to return the item if it still does not fit.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If returned - please let our warehouse know by adding a note with your returned items.
Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.